Supervisory Development Program

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The City of Roswell has implemented a Supervisory Development Program to offer current supervisors and mangers the opportunity to enhance the necessary skills for being a more successful supervisor or manager with the City of Roswell.

The goals of the program include, but are not limited to:

  • Improving competence in supervisory/management skills
  • Building confidence in one’s ability to handle supervisory/management situations
  • Creating and sustaining employee commitment to self-improvement and responsibilities of their position
  • Potentially growing their career with the City of Roswell
The Supervisory Development Program is a 9-month intensive program with a mixture of classroom and self-guided course work. Selected participants are expected to attend each classroom session, which may last as long as four (4) hours, and to complete all assigned coursework prior to the scheduled classroom session. We will use the International City/County Management Association's (ICMA) Effective Supervisory Practices and Effective Supervisory Skill Building as our course foundation.

The program will begin on January 23, 2020, and end of October 8, 2020.

Program Schedule/Topics for Each Class


Material Covered

January 23, 2020 Introduction Meeting
February 6, 2020 Ch. 1: Roles of a Supervisor
February 20, 2020 Ch. 8: Communicating with Employees
March 5, 2020 Ch. 11: Evaluating Performance
March 19, 2020 Ch. 6: Working with a Budget
April 2, 2019 Ch. 10: Accountability in the Workplace
April 16, 2020 Ch.12: Motivating Employees
April 30, 2020 Ch. 4: Strategic Planning, Management, and Evaluation
May 14, 2020 Ch. 13: Leading Change
June 4, 2020 Ch. 14: Ensuring a Harassment-Free, Respectful Workplace
July 18, 2020 Ch. 9: Selecting, Onboarding, and Developing New Employees
July 9, 2020 Ch. 7: Team Building
July 23, 2020 Ch. 15: Workplace Safety, Security and Wellness
August 6, 2020 Ch. 3: Ethics
August 20, 2020 Ch. 16: Quality Customer Service
September 5, 2020 Ch. 5: Organizing Your Work and Time
September 17, 2020 Ch. 2: Supervisory Leadership
October 1, 2020 Leading Change Presentation
October 8, 2020
 Ch. 17: Action Planning & Graduation


Employees who meet the following criteria are eligible to apply for the Supervisory Development Program. Employees must be willing and able to commit to the scheduled classroom sessions and to completing the required coursework.

The eligibility criteria are:

  • Currently serving in a supervisory or leadership capacity with the City of Roswell. (Individuals aspiring to be in those roles are welcome to apply, as well.)
  • Received an overall "Successful Performer" rating or above on the most recent performance evaluation
  • Received no adverse disciplinary action within the last 12 months (See the Human Policies and Procedures Manual Policy 13.4 for a list of adverse disciplinary action.)
  • Approval from their Department Director

Application Procedures

Employees interesting in participating in the Supervisory Development Program will need to complete the application process. There are a limited number of openings for this opportunity. Employees who are interested must submit the application and a resume to Human Resources no later than December 13, 2019. The application must include the department director's signature.