Employee Assistance Programs

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FEI Employee Benefits Overview

The City of Roswell strives to have a healthy workforce in every way and to build a strong community for all our employees and their families. Through our partnership with FEI Behavioral Health, the City is able to offer a variety of resources to support our employees through both personal and work-related challenges.

FEI provides a responsive, comprehensive, and compassionate services through these programs:

For more information. call 1-800-824-4372 or visit www.feieap.com (Username: roswell)

Employee Assistance Program

FEI provides a confidential Employee Assistance Program (EAP) benefit at no cost to you. Whether it's relationship problems or emotional stress, your EAP connects you and your eligible family members with 24/7 phone access to live, professional counselors who can refer you to counseling sessions near your work or home.

Your EAP can help you:

  • Alleviate emotional stress
  • Enhance interpersonal relationships
  • Address family/parenting challenges
  • Become resilient in the face of traumatic events
  • Address substance abuse
  • Manage strong feelings
  • Build on personal strengths
  • Navigate life transitions
  • Work through grief and loss

Invest in yourself

  • Seeking help is a positive choice
  • Learn how "good stress" can enhance your well-being
  • Don't lose out on this valuable benefit!

How do you access your EAP?

EAP Testimonial

"There was a time when I felt overly burdened and disconnected from the things that mattered most in my life. Now I've regained a sense of balance and renewed direction, and I owe it in part to the availability of my EAP benefit.

My organization had downsized, and even though I kept my job, my workload increased exponentially as my peers were let go. Pressures grew alongside my stressors, and I felt less like myself with each passing day. Things that had once excited me were losing their luster. I wanted to talk to someone—to be a stronger, happier person—but I just didn't know where to turn for help.

Then I remembered the EAP, and I'm glad I did."

Financial Services

FEI provides a confidential financial services benefit at no cost to you. From home purchasing education to debt management, your financial benefit connects you with a professional financial counselor for a telephone consultation on a financial matter. You can also receive information and referrals for further assistance, if needed.

Your financial benefit helps with:

  • Managing expenses and debt
  • Preparing a realistic budget
  • Dealing with tax-related questions
  • Planning for retirement
  • Identity theft solutions
  • Investing in a college education
  • Student loan coaching
  • Home purchase education
  • Credit report review
  • Online financial resource center

Invest in yourself

  • Seeking help is a positive choice
  • Feel more confident about your finances
  • Don't lose out on this valuable benefit!

How do you access your financial benefit?

Financial Services Testimonial

"Managing loan debt has caused plenty of sleepless nights thinking about the financial burdens for my family. Luckily my colleague told me about the financial services offered through our EAP benefit, and I can breathe easy knowing a financial counselor is helping me develop a debt management plan.

I worked hard to attend college and get a degree but despite my scholarships, I still graduated with more than $30,000 in student loan debt. I enjoy my job and make good money, but I've barely been able to manage my loan debt, provide for my kids, make car payments and handle bills. Taking advantage of the financial services through the EAP has been a real lifesaver."

Legal Services

FEI provides a confidential legal services benefit at no cost to you. From reviewing legal documents to assisting with identity theft and fraud, your legal benefit connects you with a local attorney for a half-hour telephone consultation or office visit. You may also be eligible for a 25% discount off the attorney's customary fees.

Your legal benefit helps with:

  • Bankruptcy, foreclosure
  • Home sale/purchase or lease agreement
  • Separation or divorce
  • Adoption
  • Child custody/child support
  • Simple will
  • Traffic, civil or criminal matters
  • Elder law
  • Legal document review
  • Simple dispute resolution
  • Online legal content and document library

Invest in yourself

  • Seeking help is a positive choice
  • Prevent legal risks from becoming legal problems
  • Don't lose out on this valuable benefit!

How do you access your legal benefit?

Legal Services Testimonial

"Working through a divorce is tough. There are a lot of conflicting feelings and emotional turmoil, and while the legal aspects can add to the chaos, my EAP has allowed me the ability to access legal services and speak with professionals in a way that allows me to feel confident moving forward.

My wife and I had agreed that a divorce was the right decision for us, but we were constantly fighting over custody of our children. The stress of the divorce was pouring into other areas of my life—including at the office—but collaborating with a professional attorney has given us a legal solution to our decision to split up. I feel less anxious now and am able to focus more on my job.

I'd recommend the EAP's legal benefit to anyone experiencing a difficult situation; it truly offers peace of mind."

Work-Life Services

FEI provides a comprehensive work-life benefit at no cost to you. Whether you are looking to adopt a child or find care for an aging parent, a phone call to one of our work-life specialists provides you with unlimited consultation, assessment and customized referrals for issues impacting you and your family members.

Your work-life benefit offers services for:

  • Adoption
  • Child care
  • Education
  • Dependent care
  • Elder care

Invest in yourself

  • Seeking help is a positive choice
  • Make life's transitions easier
  • Don't lose out on this valuable benefit!

How do you access your work-life benefit?

Work-Life Services Testimonial

"I thought I could do it all: spouse, parent, friend, employee, caregiver. Most days I could hold it together, until one day I realized I couldn't anymore. I needed help. Thankfully, my manager reminded me of my work-life benefit.

A work-life specialist listened to my concerns, guided me through care options and provided referrals and resources for my elderly mother. Their assistance with the legwork saved me the time and stress of finding information on my own. Knowing my mom now has the care she needs gives me comfort and allows me to focus on other aspects of my life I'd been neglecting."